Online Security

Here at hpprintercartridges.co.uk we take online security very seriously. It is our aim to make your visit to our website as safe and secure as possible. With this in mind we have installed the very latest 3D secure and data encryption security to ensure that ALL the information you enter is fully protected and safe.

From the moment you enter our Login or Checkout pages your browser will go into secure mode, this means that any information you enter will be encrypted (Encryption creates billions of code combinations to protect each transaction), so your payment or contact details cannot be viewed by anyone else using the Internet. You can check that your browser is in 'secure mode' by looking for the padlock or key symbol at the bottom of the page. Never buy from websites that do not have a padlock or key symbol.

In addition to 3D and data encryption on our website we also use SSL (Secure Socket Layer) security for your peace of mind, SSL protects you from revealing personal information when you visit us even if your connection is not secure, i.e public WI-FI access points.

Payments

As with all websites once you decide to make a payment our website then directs you to our bank through our secure payment gateway, our payment gateway is handled by Sage Pay online security. Hpprintercartridges.co.uk do not keep any details other than your name and delivery details. We do not share the information we keep with anyone (other than the bank), nor do we send you any junk mail or spam.

3D Security verified by VISA  - Learn how this protects your card.

Our website is now participating in Verified by Visa and MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. It is aimed at protecting your details when shopping online by ensuring your card is not being used by someone else and is becoming a standard across all shopping websites.

If the credit / debit card you're using to pay for your order qualifies for one of these services (not all cards do), you will be taken to a page hosted by your card issuer. This is a completely secure process. The information you provide is completely private, will only be visible to you and your card issuer, and would never be shared with other parties.

If you haven't registered before and your card qualifies, you will need to follow the on-screen instructions to register securely and create a password for your card. This is not the same as the PIN number you use for your regular shopping. It's an online shopping code that you'll be able to use to identify yourself and your card when shopping online on with us or any other participating websites. It's basically the online equivalent of chip & pin which is used on the high-street. Once registered, you will be taken back to our website to complete your order. If you're unsure about this new service, you may be able to complete your order without registering but we recommend that you contact your card issuer to find out more about the service, as they will eventually require you to register to continue shopping online.

If you have already registered, you will be required to use your password on future online transactions.

If you would like to learn more about these services or have any difficulty with the process, please contact your card issuer who should be able to assist you.

Remember you can always call us if you would prefer to order over the phone. You will find our number on the 'Contact Us' page.

PCI Compliance

This website is fully PCI (Payment Card Industry) compliant. This means that the methods we use to obtain and store your personal information and the method our website uses to process your payments have been scanned and checked vigorously. This has been carried out by Security Metrics. You can check this by clicking on the Security Metrics logo at the bottom right of your screen.