Anybody who does a fair amount of printing will, at some point, have looked into a cartridge before changing it. It’s just something that has to be done, like looking into a tissue after you blow your nose. If you are one of those people who have peeked, you may have been surprised to see that the colour cartridges weren’t empty, even though the printer declared them to be so! Outrageous!
Never fear, however, for I have some good news. The first time this happened to me, I was livid; ink cartridges aren’t cheap and I felt as though the printer company were ripping me off by designing their machines to make me buy more ink when I didn’t need it! I’d paid for a full cartridge, so I deserved a full cartridge! Being me, I was on the phone in nanoseconds and, before long, I understood.
Apparently, no matter how much ink may be left in the cartridge, the amount of ink that has been used by the printer meets the calculation provided in the product information. So if it was meant to give 50ml of ink and there was 5ml left, the chances are that there was 55ml to start with. Sound ridiculous to me, but that is what they assured me was the case. According to the guy on the phone, they need to make sure there is a little bit of ink left to prevent air from drying out the print head assembly. So really I should have been grateful! Ah well, it was good to have a rant.
